-
All CategoriesSee All >
- Authentic Jordan Shoes
- Authentic Nike Shoes
- Authentic Adi Shoes
- Authentic Designer Shoes
- Authentic Basketball Shoes
- Apparel
- Bags&Wallets
- Belts&Sunglasses
- Hats
- NBA Snapbacks
- Toronto Raptors Utah Jazz Washington Wizards Minnesota Timberwolves New Orleans Pelicans more »
- NFL Snapbacks
- Minnesota Vikings Tampa Bay Buccaneers Cleveland Browns Tennessee Titans Jacksonville Jaguars more »
- NHL Snapbacks
- Philadelphia Flyers Boston Bruins Detroit Red Wings San Jose Sharks New Jersey Dvils more »
- MLB Snapbacks
- Pittsburgh Pirates San Diego Padres San Francisco Giants Seattle Mariners St. Louis Cardinals more »
F & Q
1. How to place order
Q. How to
make order on www.Sailkicks.cn?
A.
1>Register with your email,
Start pick up items that you want and check out
2>Make payment
via wise or Western Union from your debit or credit card
3>After payment done, send us
payment Proof Screenshot
4>We'll check account confirm
payment and process your order
2. Shipping cost
Q: how to caculate the
shipping cost ?
A: We ship USPS/China
Post and DHL/FEDEX/UPS , when you pick up items, there will automatic
charged based on the items weight.
1>USPS/China Post
To USA, First 0.5KG US$18 and
US$2 for each additional 0.5kg
To Canada, First 0.5KG US$22 and
US$2 for each additional 0.5kg
Order amount over
US$180 USPS Free Shipping
2> FEDEX/DHL/UPS
Starts from $20 American
countries, Europeans countries starts from $30.
Shipping to remote areas/islands
will be charged $40 up
Order amount over $250
DHL Free shipping
3. Payment method
Q. What's the payment method?
A: We take Wise, Alipay, Western
union&MoneyGram, Paypal and Zelle
We would appreciate you can do
Wise and Western Union&MoneyGram,They are stable, which can be into our
account in few munites, and supports debit card and credit card.
There account information show
out after you choose the payment method when you check out the order,
After success do payment pls send
us payment screenshot , so we can confirm payment and process your order
4. Tracking of Order
Q: Will I be informed after
the order sent ?
A: Yes, when the order
sent, we will send the tracking number to your email. You can see the order
number in your order too.
Q : Where
can I track my package?
A: You can check your package using the tracking number we provide
you in the following websites:
EMS http://www.ems.com.cn/english.html
DHL http://www.cn.dhl.com/zh.html.
Fedex https://www.fedex.com/en-us/home.html
UPS https://www.ups.com/us/en/Home.page
5. QC pictures
Q: Will I get QC pictures
or videos confirm before the order shipped out ?
A: Yes,Before the order
shipped out ,we all will send QC pictures to you confirm and then we ship them
out
6. When got wrong items
Q. If I got when items from
my order, what should ido ?
A . First , you should get
contact email or whatsapp our service, tell us what problems and save your
shipping lable and wrong items, taker photos foe the details and send to our
service , we will resolve the problems for you
7. Wholesale for bulk order
Q. Can I get an deal if I place
bulk order?
A. Sure, we can apply an special
discount for you , the more items you are buying, the better prices you can get
1> Place and order on our
site, get an order NO. and origin amount. If you have products list, pls
attached us and we will make quotation for you
2> We will apply with our manager, give
an certain discount prices to you do payment
8. Return or Exchange
Sorry, we do not have
return and exchange Policy.
Q. When I mistook to place
an order with wrong item or wrong size can I take return or exchange
?
A. We don't take
responsibility while it's the buyer's personal preference or mistake, so
please double confirm the goods and sizes when make order.
Q. I received wrong items /wrong
size, can I exchange?
A. when you found the items
not correct upon arrival, please take pictures of the items, and contact
our customer service, we would check and solve it properly.
9. Refund
policy
Q. Can I ask refund if the
order is not fullfilled?
A. Sorry, currently there
is no refund on our site.
1> If you dont want the order,
you can replace the items to others at similar price.
2> If the package got
lost, you could file a case against with the shipping company and provide
us the case No. , we will take next action and resend another package.
3> For the package seized
by customs, we would resend Once again （Once Only).
10. Shipping time
Q. How many days I can get my
items?
A. After payment sent, we need 2
working days pick up and ship out order items, and then another 1 week express shipment time.Total around 3-5days the package can arrive you;
When you placing the order any
other questions you can email us or whatsapp ,
Get helps from our Customer Service
- Company Info
- Privacy Policy
- F & Q
- Contact Us
- Promotion & Notice
- Notice
- Free To Get $5 OFF
- Free To Get $20 OFF
- Free To Get $50 OFF